Government of the Republic of Trinidad and TobagoGovernment of the Republic of Trinidad and Tobago

Government of the Republic of Trinidad and Tobago

This session aims to provide the essential tools to small business owners to improve sales and reputation management through the delivery of excellent customer service.

At the end of this webinar participants will be able to:

  • Demonstrate the necessary communication skills for effective customer communication and deal with angry and difficult customers;
  • Outline the importance of understanding customers, specifically in relation to customer needs and building customer loyalty;
  • Appreciate the importance of being customer and product focused.
Date: Thursday 12th May 2022
REGISTER NOW using this link: https://bit.ly/3ONUIp3

NEDCO Framework

NEDCO is a state enterprise in Trinidad and Tobago, tasked with developing the MSE sector through the provision of loans, business training & entrepreneurial support services.

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